How FMC Corporation cut legal ops admin time by half with Diligent Boards and Entities

FMC Corporation runs a global agrochemicals business with subsidiaries across APAC, LATAM and EMEA. Susan Zagorski, Director of Legal Operations, explains how FMC moved from manual, disconnected processes to one integrated governance platform.

Customer at a glance

• Industry: Agrochemicals / life sciences
• Location: 100+ subsidiaries across APAC, LATAM and EMEA
• Job title: Director of Legal Operations
• Diligent solutions: Diligent Boards, Diligent Entities

Key takeaways

• Faster, more accurate board processes: Board books, D&O questionnaires and e-signatures are all managed in one secure platform, reducing manual handoffs, minimizing errors and creating a complete audit trail from disclosure to approval.
• 50% less administrative effort: When a board role changes, signing authority across every entity updates automatically, eliminating the manual, person-by-person reassignments that previously took significant time to action across subsidiaries.
• Confidence in every approval: Real-time HR integration keeps signing authority continuously up to date, ensuring decisions are approved by the right people and reducing compliance risk.
• One source of governance truth: Six disconnected systems have been replaced with a single connected platform, streamlining workflows, improving visibility and making governance activities easier to manage and audit.

"Diligent has transformed our organization by making it more streamlined, more efficient, less manual and helping us look towards the future."

Susan Zagorski, Director of Legal Operations, FMC Corporation

How Diligent has helped

FMC has used Diligent Boards since 2017 to manage board governance, D&O questionnaires and e-signatures in one secure platform. Adding Diligent Entities has significantly increased efficiency and streamlined subsidiary management.

• Challenge: Manual subsidiary management and Delegation of Authority spread across disconnected systems, updated person by person
• Solution: Board data, entity records and HR systems are now connected in one platform, with DOA assigned automatically based on board positions
• Outcome: 50%+ reduction in DOA administration time, one accurate source of governance data across all subsidiaries.

"I don't want to have six different systems and seven different logins when we can have one system and they all talk to each other."

Susan Zagorski, Director of Legal Operations, FMC Corporation

See what's possible for your organization

Find out how Diligent Boards and Entities work together to simplify governance, automate manual processes and give your legal ops team time back.

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